Pharmacy Diabetes offers practical
tools & programs which support
pharmacies to build experience and
confidence in the delivery of diabetes services.

Diabetes is the fastest growing chronic condition in Australia

Over 1.3 million are living with diabetes

500,000 are undiagnosed

2 million are at risk of developing Type 2 Diabetes

People with diabetes see a pharmacist 7 x more than any other healthcare professional

Community pharmacy plays a pivotal role in diabetes management as an access point for diabetes products and is ideally positioned to deliver a range of diabetes services

Pharmacy Diabetes Services

The role of pharmacy acting as a community health hub to improve chronic disease managed is well recognised.

(McMillian et al, 2012).

Implementation of diabetes services can be challenging and research clearly highlights the common barriers to implementation.

Barriers to Pharmacy Services

  • Awareness amongst GP’s and allied health
  • Community awareness of pharmacy services
  • Pharmacist accessibility to resources
  • Coordination and linkages between interventions
  • Confidence and time availability
  • Unsustainable revenue

Diabetes Programs

Pharmacy Diabetes offers online programs that support pharmacies. The delivery of services can be challenging in a busy pharmacy and services also need to deliver revenue to be sustainable.

Programs include:
  • Blood glucose meter placement and training.
  • Type 2 Prevention.

Contact to register your interest for these services.


The Pharmacy Diabetes SMAART Portal supports pharmacy to deliver paid diabetes services.  The portal is an intuitive web-based app that guides users through the delivery of sponsored diabetes programs. The portal uses existing pharmacy technology and workflows to ensure easy delivery of programs.

  • Easy delivery of sponsored diabetes services.
  • Instant reconciliation & reporting of all service claims.
  • Instant reconciliation & reporting of all service claims. • Monthly service payments directly in your bank account.

Contact to register your interest for these services.

Access Point Categories 

Pharmacy Diabetes offers ease of access to product information and resources to support your team when managing these categories. 

Resources supporting:

  • BGM (Blood Glucose Monitoring Consumables)
  • CGM (Continuous & Flash Glucose Monitoring Consumables)
  • Insulin Pump therapy
  • Pens & Needles

Contact to register your interest for these services.  

Diabetes Resources

 Access the tools and resources needed to support diabetes services is not always available in one place. Pharmacy Diabetes offers one stop access to the tools and resources needed to deliver diabetes services.

Discover Ease of Access to:

  • NDSS Resources
  • Commonwealth Program Resources
  • Diabetes Training & Education Providers
  • Resources supporting telehealth for pharmacists.

Contact to register your interest for these services.

Diabetes Interventions

Pharmacy Diabetes assist pharmacists to identify interventions for commonly prescribed diabetes medications and supports pharmacy to link interventions to service delivery. 

  • Ease of access to the key practice points for commonly prescribed diabetes medications.
  • Review key interventions and how to identify opportunities when dispensing.
  • Quick access to the tools and resources to support service delivery.

Contact to register your interest for these services.

Virtual Inventory : Scalable Measurable All-time Available Tool

A cloud-based solution available at Pharmacy Diabetes, designed to enable seamless purchase and delivery of products across Australia. Sell products without having them ranged on your shelf. You have full visibility of your inventory so you can manage your orders and requirements in advance.

  • Sell product yet to be ranged in your pharmacy
  • Purchase virtual products on demand and as required.
  • Save cost and time on inventory management.
  • Products are delivered directly to your customers
  • You have complete control of all orders, requirements and ROI

Register with Pharmacy Diabetes and ensure your customers don’t miss out on access to new and innovative products from your pharmacy.

Contact to register your interest for these services.

How it works


Register @ Pharmacy Diabetes.


View available diabetes programs and resources. 


Sign up to access diabetes programs and resources.


Start delivering diabetes services when you and your team are confident.

Pharmacy Diabetes

Build Service Revenue – Online programs that enable pharmacies to deliver paid diabetes services with existing products & pharmacy workflows.

Build Service Confidence – Practical step by step guidance in the delivery of diabetes interventions. You and your team gain practical implementation skills, which builds confidence.

Services At Your Own Pace – You and your team decide on the services you are comfortable delivering.

Maximise Reimbursement Opportunities –  Build linkages between diabetes interventions to maximise your reimbursed opportunities.

Build Retail Categories – Your team learns to maximise retail categories in supporting diabetes services.

Tools & Resources – Ease of access to online tools and resources to support service delivery.

Support People With Diabetes – When ready, you and your team access and deliver diabetes services and programs which support your customers living with diabetes.

You Are Not Alone – Support from pharmacists experienced in diabetes service delivery.

Professional Referral Network – Access to a network of allied healthcare professional for professional referral, when necessary.

All of this at your fingertips through the use of your existing pharmacy technology.
Talk to us now on how to become a diabetes health hub to better support your customers living with diabetes.

Pharmacy Diabetes – Supporting Diabetes Services